Refund policy

 

At Moda Fit, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return eligible items within 30 days of delivery.

 

Eligibility

•       Items must be returned within 30 days of the delivery date

•       Items must be unworn, unwashed, and in their original condition

•       All original tags must still be attached

•       Items must be in their original packaging where applicable

•       Final sale items, underwear, and swimwear are not eligible for return

 

How to Initiate a Return

To start a return, please email us at info@modafitco.com with your order number and reason for return. We will review your request and send return instructions. Please do not send items back without prior approval.

 

Refunds

Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be processed to your original payment method within 7-10 business days. Please allow additional time for your bank or payment provider to process the credit.

 

Exchanges

We do not offer direct exchanges. If you would like a different size or item, please return your original purchase for a refund and place a new order.

 

Defective, Incorrect, or Damaged Items

If you received a defective, damaged, or incorrect item, please contact us within 7 days of delivery at info@modafitco.com with:

•       Your order number

•       Clear photos of the item and the issue

•       A description of the problem

 

Defective or incorrect items must be returned before a refund or replacement is issued. We will cover return shipping costs for defective or incorrect items.

 

Non-Returnable Items

•       Final sale and clearance items

•       Underwear and swimwear

•       Gift cards

•       Items not in their original condition

 

Contact Us

For questions about our return policy, email us at info@modafitco.com.

Moda Fit

1106 W Ash St

Junction City, KS 66441

United States